Terms and conditions of use

GENERAL TERMS AND CONDITIONS OF SALE

These General Terms and Conditions of Sale apply to all services purchased through the website www.deletepersonaldata.com, operated by KARA MEDIA LLC.

By purchasing a service, the customer acknowledges having read and accepted these Terms and Conditions.

ARTICLE 1: Company Information

The website www.deletepersonaldata.com provides online copyright protection, digital content monitoring, DMCA takedown services, and online reputation management for clients worldwide.

Company Name: KARA MEDIA LLC

Legal Structure: Limited Liability Company (LLC)

Principal and Mailing Address:

2355 Vanderbilt Beach Road
Naples, FL 34109
United States

State of Registration: Florida, United States

Florida Registration Number: L26000368301

Email: contact@deletepersonaldata.com

Website: www.deletepersonaldata.com

ARTICLE 2: Description of Services

DeletePersonalData provides professional online content protection and digital rights management services.

Our services include:

  • Copyright monitoring and protection.

  • DMCA takedown requests.

  • Detection and reporting of unauthorized photos and videos.

  • Reporting of fake social media profiles.

  • Search engine removal and de-indexing requests.

  • Online reputation and brand protection.

  • Monitoring and reporting of identified infringements.

Our services are offered through monthly subscriptions covering a period of 30 days from payment confirmation.

During the subscription period, our team searches for unauthorized content published on websites, social media platforms, search engines, and other online services.

When potentially infringing content is identified, we may submit appropriate removal requests to website operators, hosting providers, search engines, and other relevant platforms on behalf of the customer.

Customers must confirm that they own the relevant rights or are legally authorized to request the removal of the content concerned.

Where applicable, reports containing detected URLs, removal requests, and their status will be made available through the customer's account.

We make reasonable professional efforts to identify and request the removal of unauthorized content. However, we cannot guarantee that all infringing content will be detected or removed.

If a website or platform refuses to remove content, the customer may need to seek assistance from a qualified legal professional.

ARTICLE 3: Prices and Taxes

Prices are displayed on our website in British Pounds (GBP), US Dollars (USD), or Euros (EUR).

The total amount payable, including any applicable taxes and mandatory charges, will be displayed before the customer confirms the purchase.

Applicable taxes are determined according to relevant tax laws and the nature and location of the transaction.

Customers are responsible for any additional taxes or obligations imposed on them under their local laws, where applicable.

KARA MEDIA LLC reserves the right to modify its prices at any time.

Any price changes will apply only to future purchases or renewals and will not affect subscription periods already paid for.

Promotional offers and discounts are valid only during the period specified and do not automatically apply to subsequent subscriptions.

ARTICLE 4: Orders and Subscriptions

Customers may purchase services directly through www.deletepersonaldata.com.

To place an order, the customer must:

  1. Create an account or log into an existing account.

  2. Select the desired subscription or service.

  3. Review the service description and total price.

  4. Accept these General Terms and Conditions of Sale.

  5. Select an available payment method.

  6. Confirm and complete the payment.

The customer is responsible for ensuring that all information provided during registration and checkout is accurate.

An order becomes effective once full payment has been received and confirmed.

A confirmation email will be sent to the email address registered by the customer.

Each monthly subscription covers a 30-day service period.

Any automatic renewal arrangements, recurring charges, and cancellation terms must be clearly disclosed to the customer before purchase.

Where automatic renewal applies, customers may request cancellation of future renewals by contacting contact@deletepersonaldata.com, subject to applicable consumer protection laws.

Cancellation of a future renewal does not automatically entitle the customer to a refund for services already provided.

ARTICLE 5: Payment Terms

Payment must be made using one of the payment methods available on the website.

Accepted payment methods may include bank transfers or other payment solutions indicated during checkout.

Full payment is required before the subscription becomes active.

Services may be suspended or delayed if payment is unsuccessful, incomplete, or reversed.

KARA MEDIA LLC reserves the right to refuse or cancel transactions suspected of fraud, unauthorized activity, or violation of these Terms and Conditions, subject to applicable law.

ARTICLE 6: Right of Withdrawal and Refunds

Customers may have statutory cancellation or withdrawal rights depending on their country of residence and applicable consumer protection laws.

For consumers entitled to a statutory 14-day withdrawal period, this period generally begins on the date the service contract is concluded.

Where the customer expressly requests that services begin before the withdrawal period expires, and subsequently exercises a valid right of withdrawal, the customer may be required to pay a proportionate amount for services already provided, where permitted by law.

Where a service has been fully performed with the customer's prior express consent and acknowledgment of the resulting loss of the right of withdrawal, that right may no longer apply, subject to applicable legislation.

Acceptance of these Terms and Conditions alone does not automatically waive statutory withdrawal rights.

Outside any applicable statutory withdrawal period, refund requests will be reviewed according to the services provided, the circumstances of the request, and applicable law.

A lack of successful content removal does not, by itself, establish entitlement to a refund where the agreed monitoring and removal-request services have been properly performed.

Nothing in these Terms and Conditions excludes or limits any mandatory consumer rights.

Refund or withdrawal requests may be submitted to:

contact@deletepersonaldata.com

ARTICLE 7: Customer Support and Complaints

Customers may contact our support team regarding subscriptions, payments, service performance, or complaints.

Email: contact@deletepersonaldata.com

We aim to review and respond to customer inquiries within a reasonable period.

Customers are encouraged to contact us directly to resolve any concerns before initiating formal proceedings.

ARTICLE 8: Intellectual Property

Unless otherwise stated, the content, texts, graphics, logos, design elements, and original materials displayed on www.deletepersonaldata.com are owned by KARA MEDIA LLC or used with appropriate authorization.

These materials are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of website materials is prohibited without prior written authorization, except where permitted by law.

Customers retain ownership of their own copyrighted materials and personal content.

By submitting content or information for our services, customers grant KARA MEDIA LLC the limited authorization necessary to perform the agreed monitoring, reporting, and removal-request services.

This authorization does not transfer ownership of the customer's intellectual property to KARA MEDIA LLC.

ARTICLE 9: Performance of Services

KARA MEDIA LLC undertakes to perform its services with reasonable professional care and diligence.

Our services constitute an obligation to make reasonable efforts rather than a guarantee of a specific outcome.

We cannot guarantee:

  • Detection of every unauthorized copy of the customer's content.

  • Removal of every identified infringement.

  • Compliance by third-party websites, hosting providers, or social media platforms.

  • Permanent removal of previously detected content.

  • Prevention of future unauthorized publication or distribution.

The success of removal requests depends partly on third-party platforms, their policies, and applicable laws.

KARA MEDIA LLC may use qualified service providers or subcontractors to assist with the performance of its services, subject to applicable contractual and data protection obligations.

The customer agrees to provide accurate information and any documents reasonably required to establish ownership or authorization.

ARTICLE 10: Liability

KARA MEDIA LLC is responsible for performing its contractual obligations in accordance with applicable law.

However, the company cannot guarantee actions or decisions made by independent third-party websites, hosting providers, search engines, or social media platforms.

To the extent permitted by applicable law, KARA MEDIA LLC shall not be liable for losses arising solely from:

  • Refusal by third-party platforms to remove reported content.

  • Unauthorized publication or redistribution of content by third parties.

  • Temporary interruptions caused by events beyond our reasonable control.

  • Incorrect, misleading, or incomplete information supplied by the customer.

  • Changes to third-party policies, services, or technical systems.

KARA MEDIA LLC makes reasonable efforts to maintain the security and availability of its website and services.

However, continuous and uninterrupted accessibility cannot be guaranteed.

The company takes appropriate measures to protect customer information, subject to the limitations inherent in internet-based services.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded, including liability arising from fraud, willful misconduct, or other obligations protected by applicable law.

ARTICLE 11: Personal Data and Privacy

KARA MEDIA LLC respects the privacy of its customers and processes personal information in accordance with applicable data protection legislation.

Personal information may be collected and processed for the following purposes:

  • Creating and managing customer accounts.

  • Processing orders and payments.

  • Providing copyright monitoring and removal services.

  • Communicating with customers.

  • Preparing and submitting authorized removal requests.

  • Complying with applicable legal obligations.

  • Maintaining the security and proper operation of the website.

Where necessary to perform the requested services, certain customer information may be shared with websites, hosting providers, search engines, or online platforms receiving removal requests.

Such information may include the customer's name, company name, contact details, or information required to establish legal authorization.

Personal data will only be shared where appropriate and in accordance with applicable laws.

Customers may have rights to access, rectify, delete, restrict, or object to the processing of their personal information, depending on applicable legislation.

Where the European Union General Data Protection Regulation (GDPR) applies, customers may also exercise the rights provided under that regulation.

Marketing communications will be sent in accordance with applicable consent and electronic marketing requirements.

Customers may unsubscribe from marketing communications at any time.

For privacy-related questions or requests, customers may contact:

contact@deletepersonaldata.com

Additional information is available in our Privacy Policy published on www.deletepersonaldata.com.

ARTICLE 12: Governing Law and Dispute Resolution

These General Terms and Conditions of Sale shall be governed by the laws of the State of Florida, United States, without prejudice to any mandatory consumer protection laws applicable in the customer's country of residence.

In the event of a dispute, customers are encouraged to contact KARA MEDIA LLC at contact@deletepersonaldata.com to seek an amicable resolution.

To the extent permitted by applicable law, disputes arising from these Terms and Conditions shall be submitted to the competent courts of Collier County, Florida, United States.

Nothing in these Terms and Conditions shall limit any mandatory legal rights, consumer protections, or jurisdictional rights granted to customers under applicable laws.

KARA MEDIA LLC
2355 Vanderbilt Beach Road
Naples, FL 34109
United States

Florida Registration Number: L26000368301

Email: contact@deletepersonaldata.com

Website: www.deletepersonaldata.com