GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale apply to all sales concluded on the website: www.deletepersonaldata.com
ARTICLE 1: Mandatory Information
The website www.deletepersonaldata.com is an online service for the management of videos and photos distributed on the Internet. Online service operated in the Principality of Andorra for clients worldwide.
C.E INTER SLU
18 Baixada del moli B, 3, 2
Andorra La Vella
Principality of Andorra
Tax Identification Number: L-716960-G
Commercial Registration Number: 932473 D
Email: contact@deletepersonaldata.com
ARTICLE 2: Essential Characteristics of the Services Sold
The website sells:
A monthly subscription service for the management of content such as photos and videos published on the Internet without the client's authorization.
The subscription is a 30-day contract from the date payment is received.
Our website www.deletepersonaldata.com sends, on behalf of our client, a DMCA takedown request to the website hosting unauthorized content detected by our team.
A file containing the list of links and hosting websites detected by our team will be available in the client account.
We make every effort to ensure that unlawful content is removed through the sending of DMCA notices to infringing websites.
If, despite our notices, hosting websites fail to comply with their obligations by not removing the unlawful content requested by our team, the client will need to consult a specialized lawyer in order to file a complaint against the websites concerned.
The client acknowledges having read and accepted these General Terms and Conditions of Sale prior to placing an order. Validation of the subscription therefore constitutes acceptance of these General Terms and Conditions of Sale.
ARTICLE 3: Prices
The prices of our products are indicated in British Pounds, US Dollars, or Euros, all taxes included (4.5% Andorran VAT).
For all subscriptions outside Andorra, overseas territories, or the European Union, invoices are issued excluding taxes.
The client is solely responsible for any tax declarations and payments that may be required in their country.
Offers and rates do not automatically apply to future subscriptions.
ARTICLE 4: Orders
You may order our services directly on our website.
If you already have a customer account on our website, please log in.
If you do not have a customer account, please create one.
Tick the "payment" box to complete your online order.
Choose your payment method and tick the box accepting these General Terms and Conditions.
Validate your payment.
You will receive an order confirmation email at the email address provided when creating your customer account.
Check the details and total amount of your order.
Correct any errors before final acceptance.
Subscription validation will only take place upon full payment of your order.
ARTICLE 5: Payment Terms
Several payment methods are accepted.
As a client, you may pay by bank transfer.
We require full payment of the order.
Subscription validation will only take place upon receipt of full payment.
ARTICLE 6: Right of Withdrawal
In accordance with Andorran and European law, the right of withdrawal does not apply to a service that is an intangible product and cannot be returned.
The services sold by www.deletepersonaldata.com are not eligible for the right of withdrawal:
When you have access to a fully performed service before the end of the withdrawal period and the client has acknowledged losing their right of withdrawal by accepting these General Terms and Conditions of Sale.
ARTICLE 7: Consumer Complaints
Any consumer complaint must be sent electronically to contact@deletepersonaldata.com
ARTICLE 8: Intellectual Property
All comments, images, and illustrations on our website are exclusively reserved to us.
Under intellectual property and copyright law, any use is prohibited except for private use.
Without prior authorization, any reproduction of our website, whether partial or complete, is strictly prohibited.
ARTICLE 9: Performance of the Contract (Subscription)
The contract will be performed to the best of our professional abilities.
www.deletepersonaldata.com does not guarantee that its services will achieve the desired result.
The obligation agreed upon is an obligation of effort and not an obligation of result.
Compensation paid to www.deletepersonaldata.com does not depend on results achieved.
www.deletepersonaldata.com does not guarantee that the outcome of the service purchased by the client will be:
That content on the Internet infringing the Client's intellectual property rights and potentially harming the Client's or a brand's online reputation is detected and removed.
www.deletepersonaldata.com cannot guarantee that its searches will identify all of the Client's data unlawfully copied on the Internet.
During the execution of the Contract, www.deletepersonaldata.com has the right to engage third parties to perform all or part of the contract without informing the Client.
ARTICLE 10: Liability
In accordance with Article 1147 of the Civil Code, we are contractually liable to you in the event of non-performance of the contract concluded.
However, our contractual liability cannot be engaged in the situations mentioned below:
Platforms fail to comply with their obligations by not removing illegally shared content, even when explicitly requested by our team via email.
If the results produced by www.deletepersonaldata.com do not meet the client's expectations.
In cases of force majeure or external events that cannot be attributed to us.
www.deletepersonaldata.com can never be held liable for any damage caused to the Client because third parties infringe the Client's intellectual property rights or damage the Client's or a Brand's reputation on the Internet.
www.deletepersonaldata.com cannot be held liable by the Client if its services do not achieve the desired result.
For damages caused because www.deletepersonaldata.com acted based on incorrect or incomplete information provided by the Client.
The photographs, illustrations, and images on our website have no contractual value and therefore cannot engage our liability.
www.deletepersonaldata.com does not guarantee the proper functioning of the website or its accessibility at all times.
The client acknowledges that access to www.deletepersonaldata.com may be interrupted for various reasons.
www.deletepersonaldata.com is not liable for damages resulting from temporary unavailability of its website.
www.deletepersonaldata.com strives to secure its website against unauthorized use and loss of client data.
We cannot guarantee the complete prevention of unauthorized use or loss of information.
www.deletepersonaldata.com disclaims all liability if, despite measures taken, entered data is lost or used by unauthorized persons.
ARTICLE 11: Personal Data
As applicable:
Certain information relating to the client may be transmitted to websites and platforms hosting the client's content without authorization, namely the client's first name, last name, or company name, in order to process the services ordered.
Commercial offers from the website may be sent to the client by email unless the client has objected.
The client may object to commercial offers at any time free of charge by logging into their personal account.
The website ensures the collection and processing of personal information in compliance with privacy laws, in accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files, and freedoms.
Under Articles 39 and 40 of the law of January 6, 1978, the client has the right to access, rectify, delete, and object to the processing of personal data.
The client may exercise this right through:
Their personal account, a contact form, or by email at: contact@deletepersonaldata.com
ARTICLE 12: Competent Jurisdiction and Applicable Law
In the event of a dispute between the client and our company www.deletepersonaldata.com, the applicable law shall be the law of the Principality of Andorra.
The Andorran courts shall have exclusive jurisdiction to settle any dispute.