Terms and conditions of sale

These Terms and Conditions of Sale apply to all sales made on the website: www.deletepersonaldata.com

ARTICLE 1: Mandatory information

The website www.deletepersonaldata.com is an online service for managing videos and photos posted on the Internet.

Online service in the Principality of Andorra for customers all over the world.

Delete Personal Data
18 Baixada del moli B, 3, 2 
Andorra La Vella
Principality of Andorra

Tax ID: L-716960-G

Commercial number: 932473 D

Mail:contact@deletepersonaldata.com

ARTICLE 2: Essential characteristics of the services sold

The website sells:

A monthly subscription service for content management such as photos and videos published on the internet without the customer’s authorization. 

The subscription is a contract of 30 days from the date of receipt of payment.

Our website www.deletepersonaldata.com sends for our client, a DMCA withdrawal request to the website hosting unauthorized content detected by our team. 

A file with the list of links and hosting sites detected by our team will be available on the customer account. 

We make every effort to ensure that illegal content is deleted by sending DMCA emails to offending sites. 

If, despite our emails, the hosting sites do not comply with their obligations, by not deleting the illegal content requested by our team, the client must refer to a specialized lawyer to open a complaint against the sites in question.

The customer declares that he has read and accepted the general conditions of sale before placing his order. The validation of your subscription is therefore valid for acceptance of the general conditions of sale.

ARTICLE 3: Price

The prices of our products are indicated in pound sterling, in US dollar, or in euros all taxes included (4.5% Andoranne VAT).

For all subscriptions outside Andorra, overseas authorities or the European Union, the invoice is established on the price excluding taxes. 

The customer is solely responsible for tax returns and payments that may be due in his country.

Offers and rates do not automatically apply to future subscriptions.

ARTICLE 4: Order

You can order our services directly on our website.  

If you already have a customer account on our site, please login.

If you do not have a customer account on our site, please create one.

Check the «payment» box to complete your online order.

Choose your payment method and check the box «acceptance of the Terms and Conditions of Sale».

Validate your payment. 

You will receive an order confirmation email on the email address you provided when creating your customer account.

Check the details and the total amount of your order. 

Correct any errors before acceptance.

The validation of the subscription will take place only after full payment of your order.

ARTICLE 5: Terms of payment

Several payment methods are accepted. 

As a customer, you can pay by: credit card, PayPal or bank transfer.

We require full payment of the order.

The validation of the subscription will take place only upon receipt of full payment.

ARTICLE 6: Right of withdrawal

In accordance with Andoranne and European law the right to withdrawal is not feasible on a service that is an intangible product that cannot be returned.

The services sold by www.deletepersonaldata.com are not eligible for withdrawal: 

When you have accessed a fully executed service without waiting for the end of the withdrawal period and the customer has acknowledged that he has lost his right to withdrawal by accepting the General Conditions of Sale (these).

ARTICLE 7: Consumer complaints

Any consumer complaint should be sent electronically to contact@deletepersonaldata.com

ARTICLE 8: Intellectual Property

All comments, images, illustrations of our site are exclusively reserved for us. Under intellectual property and copyright, all use is prohibited except for private use.

Without prior permission, any reproduction of our site, whether partial or total, is strictly prohibited.

ARTICLE 9: Execution of the contract (subscription)

The contract will be executed to the best of our professional ability. 

www.deletepersonaldata.com does not guarantee that its services will achieve the desired result. 

The agreed obligation is a duty of work and not an obligation of result. 

The remuneration paid to www.deletepersonaldata.com does not depend on its results.

www.deletepersonaldata.com does not guarantee that the result of the service paid by the client will be:

That content on the Internet that infringes the Customer’s intellectual property rights and that can harm the reputation of the Customer or a brand online is detected and deleted. 

www.deletepersonaldata.com cannot guarantee that its research will make it possible to trace all the Client’s data illegally copied on the Internet.

During the performance of the Contract, www.deletepersonaldata.com has the right to engage third parties, to perform all or part of the contract without informing the Customer.

ARTICLE 10: Liability 

In accordance with article 1147 of the French Civil Code, we are legally liable to you in the event of non-performance of the concluded contract.

However, our contractual liability cannot be engaged in the following situations:

The platforms do not comply with their obligations, by not deleting the content shared illegally, even if this was explicitly requested by our team by email.  If the results produced by www.deletepersonaldata.com do not meet the client’s expectations.

In case of force majeure; foreign fact that cannot be attributable to us.

Can never be held responsible for any damage caused to the Customer because third parties infringe the intellectual property rights of the Customer, or because third parties damage the reputation of the Customer or Brand on the Internet.

www.deletepersonaldata.com cannot be held responsible by the Client if its services do not lead to the desired result. 

In the event either of damages that are caused because www.deletepersonaldata.com acted on the basis of incorrect or incomplete information provided by the Customer.

The photographs/ illustrations/ images of our site have no contractual value. They can not engage our responsibility.

www.deletepersonaldata.com does not guarantee the proper functioning of the website or its accessibility at any time.

The client acknowledges that access to the site: www.deletepersonaldata.com may be interrupted for various reasons.

www.deletepersonaldata.com is not responsible for damages resulting from the temporary unavailability of its site.

www.deletepersonaldata.com strives to secure its site against unauthorized use and loss of customer data.

We cannot guarantee to completely prevent any unauthorized use and loss of information. 

www.deletepersonaldata.com is not responsible if, despite the measures taken, the data entered is lost or used by unauthorized persons.

ARTICLE 11: Personal data

As applicable:

Certain information relating to the customer may be transmitted to the websites, platforms that host the customer’s content without authorization, namely name, first name or company name, in order to allow the processing of the services ordered.

The commercial offers of the site will be sent to the customer by email, if no opposition has been issued. The customer can at any time oppose free of charge commercial offers by logging into his personal space.

The site provides the customer with the collection and processing of personal information in accordance with the privacy law no. 78-17 of 6 January 1978 on information technology, files and liberties. 

Pursuant to Articles 39 and 40 of the Law dated 6 January 1978, the customer has a right of access, rectification, deletion and opposition of his personal data.

The customer exercises this right via:His personal space, a contact form or by email at: contact@deletepersonaldata.com

ARTICLE 12: Jurisdiction and applicable law

In case of dispute between the customer and our company www.deletepersonaldata.com, the applicable law is the law governed by the law of the Principality of Andorra. 

The Andorran courts have sole jurisdiction to decide the dispute.